Challenges

• Reorganize menu structure to accommodate about three thousand commands, while still keeping them discoverable and easy to access
• Build a UI navigation flow that is asy to understand and scalable for the future expansion

Process

Breaking out from the annual release pattern, we had mid-year preview release to test out the new UI. The final release included improvements from the mid-year feedback.

Result

About 80% of users adopted the new UI from the first release, when it was offered as an option. In two years, the adoption rate increased into 99%, which allowed us to safely retire the classic UI.

Role

User Experience Designer, Usability, Prototyping

Skill

Usability, prototyping, icon graphics, Adobe Flash, Photoshop, XAML